Test results for Council tip - find a nearby one

Here is the table of test results for this task. The score on each row is out of a possible total of 20, and the importance column is a rating of 1-5 according to how important testers considered being able to complete this task was.

Filter within results: or click headings to sort.

CouncilNavigationA-ZGoogleSite searchScoreTestsImportance
Birmingham City CouncilDifficultVery easyDifficult83
Birmingham City CouncilVery easyVery easyVery easy13
Birmingham City CouncilVery easyVery easyVery easy153
Bracknell Forest CouncilVery easyVery easyEasy183
Bradford CouncilVery easyVery easyVery easy55
Bradford CouncilEasyVery easyEasy123
Bradford CouncilVery easyVery easyVery easy53
Bradford CouncilVery easyVery easyVery easy103
Brent CouncilVery easyVery easyGave up55
Camden CouncilEasyVery easyVery easy183
Camden CouncilVery easyEasyVery easy133
Carlisle City CouncilVery easyVery easyVery easy201
Cherwell District CouncilEasyVery easyEasy73
Cheshire East CouncilVery easyVery easyGave up43
City of Edinburgh CouncilVery easyVery easyVery easy205
Coventry City CouncilVery easyEasyDifficult123
Coventry City CouncilVery easyVery easyVery easy201
Devon County CouncilVery easyVery easyDifficult73
East Ayrshire CouncilDifficultVery easyVery easy161
East Sussex County CouncilVery easyVery easyVery easy183
Eden District CouncilEasyVery easyDifficult123
Great Yarmouth Borough Council
Great Yarmouth Borough CouncilVery easyDifficultDifficult73
Haringey CouncilVery easyVery easyVery easy33
Lambeth CouncilVery easyVery easyVery easy103
Lambeth Council
Liverpool City CouncilVery easyVery easyGave up121
Liverpool City CouncilDifficultVery easyVery easy163
London Borough of Hammersmith and FulhamVery easyVery easyVery easy163
Manchester City CouncilVery easyVery easyVery easy155
Newcastle City CouncilVery easyVery easyVery easy203
North East Lincolnshire CouncilVery easyVery easyGave up103
Pendle CouncilVery easyDifficultGave up-13
Plymouth City CouncilVery easyEasyDifficult73
Sandwell Metropolitan Borough CouncilDifficultVery easyVery easy161
South Lanarkshire CouncilVery easyVery easyVery easy183
Wandsworth CouncilVery easyVery easyVery easy133
West Berkshire CouncilVery easyVery easyVery easy153

Specific comments made about this task

Birmingham City Council - 2013-12-13
Too many options on the councils website for different types of recycling including charity shops! Google took me straight to the large tip (household recycling centre) at Lifford Lane which is what I was after. I couldn't find the same page at all via the council's site but it obvioucly exists if google can find it!

Birmingham City Council - 2016-07-14
Heavily using the language 'recycling' made it difficult to see that what they call a Household Recycling Centre is what we call a tip

Bradford Council - 2014-03-24
Far too many non relelvant results when used internal search

Camden Council - 2014-02-16
There is no link from the contact details page for the Regis Road tip back to the Regis Road page which has details about what you can recycle here.

Cherwell District Council - 2014-02-11
it's was relatively easy to find the information because I knew it would be under something like "recycling centre" but do residents take their rubbish to the "Recycling Centre".....or more likely the TIP. The internal search was better bringing up the information when searching tip as well as recycling centre.

Eden District Council - 2014-02-12
they call them household waste recycling centres - recommend using 'tip' on the page so the search can find it. (The A-Z uses the term tip)

Great Yarmouth Borough Council - 2014-09-04
when customers call re the caister recycling centre, they refer to it as the tip or dump, it cannot be found using either reference

Great Yarmouth Borough Council - 2014-09-04
i have put internal search as difficult because if you type in council tip it doesnt come up with anything, you would need to no that the tip is in caister to find the information. i have set google results as diofficult as although typing in council tip great yarmouth it goes to gybc web site it it goes to bulky item collection

Haringey Council - 2013-12-20
First tried the "Recycling and refuse" link in the middle of council homepage not noticing that it was under a "Report it" heading and so goes to a form for reporting a problem. Went back to homepage and clicked "Rubbish" link on navigation menu, which goes to a page with links for the "Reuse and Recycling Centres"

Lambeth Council - 2014-06-07
Internal search only worked with 'household waste and recycling centre' - and even then, it just showed me smuggler's way, not a list of all tips near me. With google, I got to the right page no problem, but it was confusing because when I went to the Lambeth Waste and recycling centre page, I wanted a list of things that I could take to the centre. The list was a bit confusing because it came across as a a list of what, in general, people should do with different types of waste - not specifically what the recycling centre would or wouldn't accept.

Liverpool City Council - 2015-01-14
The search result for the key-phrase "Rubbish Tips" does not show any results. On the Find a Recycling Centre or Tip page, the address under the Otterspool Recycling Centre header, could probably use a little spacing between each line. The lines seem very close together, but this is obviously not essential.

North East Lincolnshire Council - 2014-03-04
Not really clear and the location map only shows Grimsby so if in Immingham there is no info

Pendle Council - 2020-08-18
I nearly missed seeing the link on the page, because all the links on all the pages leading up to it are in a random order.

Sandwell Metropolitan Borough Council - 2014-09-04
Sandwell Council's website was very slow to load compared with other similar websites when tested.

Wandsworth Council - 2014-05-06
I think this page could be formatted better - it could even be added to 'Recycling banks' directory 'Banks and tips' or something similar?