Test results for Stopping smoking services - find information

Here is the table of test results for this task. The score on each row is out of a possible total of 20, and the importance column is a rating of 1-5 according to how important testers considered being able to complete this task was.

Filter within results: or click headings to sort.

CouncilNavigationA-ZGoogleSite searchScoreTestsImportance
Argyll and Bute CouncilGave upGave upGave up-123
Barnsley Metropolitan Borough CouncilVery easyVery easyVery easy203
Birmingham City CouncilGave upGave upGave up-120
Birmingham City CouncilVery easyVery easyVery easy-33
Bracknell Forest CouncilDifficultVery easyVery easy83
Bracknell Forest CouncilGave upVery easyVery easy103
Bracknell Forest CouncilGave upVery easyVery easy83
Carlisle City CouncilVery easyVery easyVery easy201
Cheshire East CouncilVery easyVery easyVery easy183
Coventry City CouncilVery easyVery easyVery easy203
Dorset County CouncilVery easyEasyEasy113
Dudley Metropolitan Borough CouncilVery easyVery easyVery easy23
Great Yarmouth Borough CouncilGave upVery easyVery easy43
Ipswich Borough CouncilVery easyVery easyDifficult23
Leicestershire County CouncilGave upDifficultVery easy83
Liverpool City CouncilGave upGave upDifficult-83
London Borough of BromleyVery easyVery easyDifficult-23
London Borough of LewishamDifficultVery easyVery easy145
Newcastle City CouncilEasyVery easyVery easy160
North Somerset CouncilVery easyVery easyVery easy103
Northumberland County CouncilDifficultEasyVery easy60
Plymouth City CouncilVery easyDifficultDifficult33
Rother District CouncilGave upVery easyEasy-33
South Lanarkshire CouncilGave upVery easyEasy20
Wandsworth CouncilVery easyDifficultEasy93

Specific comments made about this task

Birmingham City Council - 2014-02-11
No Health link on home page or anything which looked like it could have been related.

Birmingham City Council - 2016-07-18
Health was under social services, which is wrong. Then when I got to the health pages I couldn't find anything about stopping smoking service

Bracknell Forest Council - 2014-03-04
Capitalisation of headings

Bracknell Forest Council - 2014-03-12
Would be good to add link to https://www.smokefreelife.co.uk/ web page

Dorset County Council - 2014-03-25
clicked on the google link and found the requred web page with 4 clicks.

Dudley Metropolitan Borough Council - 2018-08-28
Care and Health was all about Care, I couldn't see anything about Health. "Your search for stopping smoking services produced no results"

Great Yarmouth Borough Council - 2014-09-04
None of the above gave me instant answers if you search for the exact wording or even when using different variations of words

Leicestershire County Council - 2014-07-22
Google search brought LCC's webpage quite far down the results after a lot of others (eg NHS sites and Leicester City Council)

Liverpool City Council - 2015-01-15
I found a page buried within the schools and learning section which lists fag end sessions taking place in a Children's Centre. This information is targeted only at young parents. I cannot find information for all relating to stop smoking services.

London Borough of Bromley - 2015-08-17
links outward to NHS

London Borough of Lewisham - 2015-04-14
the link 'stop smoking' does not appear in the A-Z

Northumberland County Council - 2014-04-09
Quickly re-directed to appropiate NHS site

Rother District Council - 2015-08-17
was given a helpline number