Test results for Meals on Wheels - find information

Here is the table of test results for this task. The score on each row is out of a possible total of 20, and the importance column is a rating of 1-5 according to how important testers considered being able to complete this task was.

Filter within results: or click headings to sort.

CouncilNavigationA-ZGoogleSite searchScoreTestsImportance
Barnet CouncilDifficultGave upVery easy60
Birmingham City CouncilVery easyVery easyVery easy203
Birmingham City CouncilVery easyVery easyVery easy53
Borough Council of WellingboroughVery easyVery easyVery easy153
Bracknell Forest CouncilVery easyVery easyVery easy163
Bracknell Forest CouncilVery easyEasyEasy83
Buckinghamshire County CouncilVery easyVery easyVery easy153
Cambridgeshire County CouncilVery easyGave upGave up-93
Cheshire East CouncilGave upGave upGave up-123
Coventry City CouncilVery easyVery easyVery easy20
Great Yarmouth Borough CouncilGave upEasyDifficult-20
Havant Borough CouncilVery easyVery easyGave up-63
Lambeth CouncilVery easyVery easyVery easy113
Leicestershire County CouncilVery easyEasyDifficult123
Liverpool City CouncilVery easyVery easyVery easy123
London Borough of Barking and DagenhamVery easyEasyDifficult60
London Borough of Hammersmith and FulhamVery easyVery easyVery easy113
London Borough of LewishamVery easyVery easyVery easy150
Manchester City CouncilVery easyGave upGave up-93
Merton Council
Newcastle City CouncilVery easyVery easyVery easy160
Plymouth City CouncilVery easyEasyDifficult53
Wandsworth CouncilGave upVery easyVery easy43

Specific comments made about this task

Bracknell Forest Council - 2014-03-13
Google search took to desktop page. Page was very wordy and directed out to the ihub - but there was a deep link to community meals page

Cambridgeshire County Council - 2018-02-20
A top result on the internal search for 'meals on wheels' was Help with cost for music education. I assume this council doesn't provide this service, but since the perception of most people might be that it's still a social care service provided by the council, the council website should at least signpost people to the agency which does provide the service.

Cheshire East Council - 2015-07-13
I don't thing that Cheshire East offers meals on wheels.

Great Yarmouth Borough Council - 2014-09-04
comes up with NCC website a lot on google search. Not much info about it being dealth with by NCC other than when it was googled.

Lambeth Council - 2014-03-17
It wasn't clear that the information was being expanded at the bottom of the screen. I kept clicking on the sections but nothing seemed to be happening.

Liverpool City Council - 2015-01-15
Information is easy to find and easy to read.

London Borough of Barking and Dagenham - 2014-02-20
Really impressed with the A-Z, but couldn't for the life of me navigate from the homepage! Internal search was awful - gave me one result, and it was irrelevant!

Manchester City Council - 2014-02-13
Searches took me to a site called mymanchesterservices, which was so opaque and dense I gave up.

Merton Council - 2018-09-18
Meals on wheels link took me to another website where I then had to search for meals again

Wandsworth Council - 2014-03-06
Searchinig was great navigating was impossible