Test results for Senior staff and politicians in the council - find their names
Here is the table of test results for this task. The score on each row is out of a possible total of 20, and the importance column is a rating of 1-5 according to how important testers considered being able to complete this task was.
Filter within results: or click headings to sort.
|Birmingham City Council||Easy||Very easy||Very easy||Very easy||3||3|
|Bracknell Forest Council||Easy||Very easy||Very easy||Very easy||18||5|
|Bradford Council||Easy||Very easy||Very easy||Very easy||8||3|
|Brent Council||Easy||Very easy||Very easy||Difficult||9||3|
|Canterbury City Council||Very easy||Very easy||Very easy||Very easy||20||3|
|Cheshire East Council||Easy||Very easy||Very easy||Very easy||8||3|
|Cheshire East Council||Easy||Easy||Very easy||Very easy||16||3|
|East Northamptonshire Council||Very easy||Very easy||Very easy||Difficult||6||0|
|Great Yarmouth Borough Council||Difficult||Very easy||Difficult||Easy||5||3|
|Havering London Borough||Untested|
|Havering London Borough||Untested|
|Liverpool City Council||Very easy||Very easy||Very easy||Very easy||20||5|
|Liverpool City Council||Very easy||Easy||Easy||Easy||14||3|
|London Borough of Croydon||Easy||Easy||Very easy||Easy||14||0|
|Manchester City Council||Gave up||Gave up||Difficult||Gave up||-8||5|
|Newcastle City Council||Very easy||Very easy||Very easy||Very easy||15||3|
|North Lincolnshire Council||Difficult||Difficult||Difficult||Difficult||4||3|
|Plymouth City Council||Easy||Very easy||Easy||Easy||9||3|
|Preston City Council||Very easy||Very easy||Very easy||Very easy||20||5|
|Reading Borough Council||Gave up||Gave up||Easy||Gave up||-6||5|
|Sheffield City Council||Very easy||Very easy||Very easy||Difficult||11||1|
|Southwark Council||Very easy||Easy||Very easy||Very easy||18||5|
|Wakefield Council||Gave up||Very easy||Very easy||Gave up||4||3|
|Wychavon District Council||Gave up||Very easy||Difficult||Difficult||-1||3|
Specific comments made about this task
Birmingham City Council - 2016-07-18
I found the page easy enough, although it wasn't under an obvious section on the Council main page
Brent Council - 2014-03-24
No A-Z. Searched for senior staff gave too many search results, mostly about pay, not who they are, so gave up (on webpage they are described as corporate management team). Search for "councillors" was easy.
Cheshire East Council - 2014-10-28
The keyword search terms I used were Cheshire East Councillors and Cheshire East MPs and the results were found very quickly
London Borough of Croydon - 2014-06-18
It should be two separate tasks really as you need to conduct separate searches for councillors and the management team
Manchester City Council - 2014-03-17
No direct information on website, though the name can be assumed from minutes of meetings. Google quickly linked to a Wikipedia entry.
Newcastle City Council - 2015-01-14
It was very easy to find councillors using the internal search. It was only easy to find senior staff using the internal and Google search as I knew the terminology we use within the council for those posts.
North Lincolnshire Council - 2014-07-22
Finding councillors information was easy but not about senior officers. Finally managed to find name and contact details of Chief Exec (but no other senior managers) via google which directed to the "contact us" page.
Reading Borough Council - 2014-03-17
The information is just not on the website and was only found from a news source on Google.
Sheffield City Council - 2014-06-18
It really needs to split the task between councillors and management - councillors are easier to find with a search.
Wakefield Council - 2014-03-19
Google turned up right page at top of list. Worth noting that this search is unlikely to find a page with both managers and politicians. Most councils will have separate pages for each list. Internal search did not bring up any relevant page. A to Z had management structure in list - which is probably the best you might expect. Navigation doesn't lead me to the right page. Council and democracy leads to info about councillors but not staff. Overall it's a good looking site and I'm sure usability is not too bad. But, I do have a couple of general points about some irritating features. Clicking council logo on each page does not return you to home page - counter-intuitive. Autostart slider on home page - please resist the temptation to do this. You are hiding content if you use a slider and it's not good for screenreaders. Hate the use of stock photos. You employ 100s of staff. Surely a handful would love to feature on your website pr do they hate working for you so much that they'd be embarrassed.
Wychavon District Council - 2017-07-21
As a general point about the whole site across all tasks - the drop-down menu for 'More services' is broken, because if your browser window isn't deep enough you can't get to the bottom of the list. On searches it was easy to find the senior management team, but I gave up trying to find out who the senior councillors are.