Test results for Meals on Wheels - find information
Here is the table of test results for this task. The score on each row is out of a possible total of 20, and the importance column is a rating of 1-5 according to how important testers considered being able to complete this task was.
Filter within results: or click headings to sort.
| Council | Navigation | A-Z | Site search | Score | Tests | Importance | |
|---|---|---|---|---|---|---|---|
| Barnet Council | Easy | Difficult | Gave up | Very easy | 6 | 0 | |
| Birmingham City Council | Very easy | Very easy | Very easy | Very easy | 20 | 3 | |
| Birmingham City Council | Very easy | Very easy | Very easy | Very easy | 5 | 3 | |
| Borough Council of Wellingborough | Very easy | Very easy | Very easy | Very easy | 15 | 3 | |
| Bracknell Forest Council | Difficult | Very easy | Very easy | Very easy | 16 | 3 | |
| Bracknell Forest Council | Gave up | Very easy | Easy | Easy | 8 | 3 | |
| Buckinghamshire County Council | Very easy | Very easy | Very easy | Very easy | 15 | 3 | |
| Cambridgeshire County Council | Gave up | Very easy | Gave up | Gave up | -9 | 3 | |
| Cheshire East Council | Gave up | Gave up | Gave up | Gave up | -12 | 3 | |
| Coventry City Council | Gave up | Very easy | Very easy | Very easy | 2 | 0 | |
| Great Yarmouth Borough Council | Gave up | Gave up | Easy | Difficult | -2 | 0 | |
| Havant Borough Council | Gave up | Very easy | Very easy | Gave up | -6 | 3 | |
| Lambeth Council | Difficult | Very easy | Very easy | Very easy | 11 | 3 | |
| Leicestershire County Council | Easy | Very easy | Easy | Difficult | 12 | 3 | |
| Liverpool City Council | Gave up | Very easy | Very easy | Very easy | 12 | 3 | |
| London Borough of Barking and Dagenham | Gave up | Very easy | Easy | Difficult | 6 | 0 | |
| London Borough of Hammersmith and Fulham | Difficult | Very easy | Very easy | Very easy | 11 | 3 | |
| London Borough of Lewisham | Very easy | Very easy | Very easy | Very easy | 15 | 0 | |
| Manchester City Council | Gave up | Very easy | Gave up | Gave up | -9 | 3 | |
| Merton Council | Untested | ||||||
| Newcastle City Council | Difficult | Very easy | Very easy | Very easy | 16 | 0 | |
| Plymouth City Council | Difficult | Very easy | Easy | Difficult | 5 | 3 | |
| Wandsworth Council | Gave up | Gave up | Very easy | Very easy | 4 | 3 | |
Specific comments made about this task
Bracknell Forest Council - 2014-03-13
Google search took to desktop page.
Page was very wordy and directed out to the ihub - but there was a deep link to community meals page
Cambridgeshire County Council - 2018-02-20
A top result on the internal search for 'meals on wheels' was Help with cost for music education. I assume this council doesn't provide this service, but since the perception of most people might be that it's still a social care service provided by the council, the council website should at least signpost people to the agency which does provide the service.
Cheshire East Council - 2015-07-13
I don't thing that Cheshire East offers meals on wheels.
Great Yarmouth Borough Council - 2014-09-04
comes up with NCC website a lot on google search.
Not much info about it being dealth with by NCC other than when it was googled.
Lambeth Council - 2014-03-17
It wasn't clear that the information was being expanded at the bottom of the screen. I kept clicking on the sections but nothing seemed to be happening.
Liverpool City Council - 2015-01-15
Information is easy to find and easy to read.
London Borough of Barking and Dagenham - 2014-02-20
Really impressed with the A-Z, but couldn't for the life of me navigate from the homepage! Internal search was awful - gave me one result, and it was irrelevant!
Manchester City Council - 2014-02-13
Searches took me to a site called mymanchesterservices, which was so opaque and dense I gave up.
Merton Council - 2018-09-18
Meals on wheels link took me to another website where I then had to search for meals again
Wandsworth Council - 2014-03-06
Searchinig was great navigating was impossible